Call 999 or go straight to A&E if: 

 A life is in danger because of serious injury, overdose or because  

you don’t believe you can keep yourself or anyone around you safe. 

 Find your nearest A&E HERE 

Call 999 or go straight to A&E if: 

 A life is in danger because of serious injury, overdose or because  

you don’t believe you can keep yourself or anyone around you safe. 

 Find your nearest A&E HERE 

If you don’t want to phone 999 or your need is urgent and not an emergency: 

 Call your local NHS mental health helpline (England only). Find your local helpline HERE

Call your local crisis team if you have been previously referred to them. 

The mental health charity Mind has some useful Crisis Coping Tools to help you feel safe if you are in crisis. 

Alternatively, you can either: 

Call 111 or use the 111 online service if: 

If you are unable to contact your local NHS mental health helpline 

You need immediate assistance for your mental health, but it is not an emergency 

You’re at a loss about what to do.  

 OR Contact your GP for an emergency appointment. 

24/7 National Helplines and Listening Services: 

Call or Email Samaritans on 116 123 or  jo@samaritans.org  

Text SHOUT TO 85258  

If you are under 19, you can also call 0800 1111 to talk to Childline. The number will not appear on your phone bill. 

If you live in Wales, you can call the Community Advice and Listening Line (C.A.L.L.) on 0800 132 737 or you can text ‘help’ followed by a question to 81066. 

Other National Helplines and Services:

Campaign Against Living Miserably (CALM) on 0800 58 58 58  – For those who identify as male. Open 5pm – 12am / 7 days a week or use their webchat service

The Mix on 0808 808 4994 – For those under 25. Open 2pm – 11pm Sunday to Friday. You can request support by email using this form on The Mix website or use their crisis text messenger service.  

NightlineIf you’re a student, you can look on the Nightline website to see if your university or college offers a night-time listening service. Nightline phone operators are all students too. 

Papyrus HOPELINEUK on 0800 068 4141 – For those under 35 – Open 10am – 10pm Monday – Friday, 2pm – 10pm Saturday and    Sunday, 2pm – 10pm Bank Holidays. Email pat@papyrus-uk.org or text 07786 209 697. 

Samaritans Welsh Language Line on 0808 164 0123  – Open 7pm – 11pm / 7 days a week. 

SANEline  on 0300 304 7000 – Open 4.30pm – 10.30pm / 7 days a week. 

Switchboard on 0300 330 0630 – For those that identify as gay, lesbian, bisexual or transgender. Open 10am – 10pm / 7 days a week, email chris@switchboard.lgbt or use their webchat service. 

Victim Support on 0808 1689111 – For those who have been impacted by crime or traumatic incidents with emotional and practical help. 

TILS (Transition, Intervention and Liaison Service) on 020 3317 6818 (London and South East branch) – Free mental health services for ex and current serving members of the armed forces. Open 9am – 5pm Monday to Friday. Users can self-refer. Please visit the website for regional contact details.

For regional signposting of NHS and private support/counselling services, visit Hub of Hope where you can search by postcode for services in your area.

This list is by no means exhaustive. There are many more support/listening services that are condition-specific. We are working on our regional database to be able to signpost you appropriately and safely in the future.

This list is by no means exhaustive. There are many more support/listening services that are condition-specific. We are working on our regional database to be able to signpost you appropriately and safely in the future.